RDU recognized for being user friendly

"recently remodeled and upgraded, it is a pleasure to go through or hang about in, and streamlined immigration makes the best place to enter from the UK. Very user-friendly for parking, for drop-off, or pick-up unlike most European airports or other US airports. Patrick O'Callaghan, Bristol, UK"

—"American airports: The good, the bad, and the ugly" Staff, BBC